A ticket system born from IT support DNA
After 10 years of supporting clients from email cell phones, our team developed a simple yet powerful ticket system to drive our own business ahead of the curve. After years of testing and refinement, we are ready to release it to you.
iWebtraction provides these key features to prevent your team from spinning their wheels:
- Simple team coordination via email, text, or web - each team member can choose how they want to work with the system
- Email reading technology
- Auto response
- Internal and external communication
- Logs of all activity
- Alerts, reminders, and notices
- Ticket templates
- Role based access for customers, vendors and employees
Contact Us today for a free demonstration.